![]() Charge your Fitbit (ideally to 100%) before you start.Once you complete the sync, do not remove the old Fitbit from your account until you set up the new Fitbit! How to sync using the Fitbit appĮach time you open the Fitbit app or Fitbit Connect, your device syncs automatically if it’s nearby. Step 1: Sync the old Fitbit to your Fitbit account, if you canįirst, if you still have your old Fitbit and it works, make sure you sync it to your Fitbit account using the Fitbit app for Apple, Android, Windows 10, or the Fitbit Connect app for Mac and older Windows versions. So when you set up your replacement Fitbit or Google Pixel Watch, make sure you select that you are an existing user and log in with your current Fitbit account credentials. Instead, you want your new Fitbit to seamlessly integrate with your Fitbit account and its history. When you replace a device, most people do not want to create a new Fitbit account. So if you’re replacing or upgrading from one of those listed devices, you cannot keep your old device on your account! Steps to set up your replacement Fitbit ![]() These listed devices allow you to connect only one of these devices at a time to your account: The Fitbit Charge 3 and above, Fitbit Ionic, Fitbit Luxe, Fitbit Inspire series, Fitbit Sense series, Fitbit Versa series, and Google Pixel Watch. In particular, most of the newest models (like the Sense, Versa, Charge, Luxe, Pixel, Charge Series, or Inspire series models, and also the Google Pixel Watch) do not allow for multiple device support. Unfortunately, while Fitbit supports multi-trackers on a single account, it does not offer this feature for all of its devices. Having multiple Fitbits connected to your account sounds like a good idea. That means logging in as an Existing User with the same Fitbit account credentials you used on that older Fitbit. If you replace your existing Fitbit, make sure you connect it to your current Fitbit account– do not create a new Fitbit account. Connect any replacement to the same Fitbit account Sadly, it’s just not that easy to have multiple Fitbits on your account anymore. So your Fitbit dashboard shows you the sum of all your data! Having more than one device gives you some flexibility, especially if you want to use a different model for varying activities–like one worn for the office and a different model used for swimming or at the gym.Ĭonnecting more than one Fitbit to your account aggregates and syncs the data across devices. However, if you upgraded or changed your Fitbit device model, you might consider simply adding that new device to your list of account devices. If your new Fitbit is a warranty replacement for a troublesome or broken device or you’re replacing a lost device with the same model, you should do a one-to-one replacement. Why replace a Fitbit device and not just add another Fitbit (or Pixel Watch) to my account? Need to restart or reset your Fitbit device? Learn the stepsĪs an Amazon Associate, we earn from qualifying purchases using links in this post.Contact Fitbit customer support about problems and warranty info.How do I get my Fitbit repaired or replaced under warranty?.Check your weekly report using the Fitbit app.From the list of supported devices, choose your replacement Fitbit model and follow the on-screen instructions.Select Existing User and log in to your Fitbit account using your current credentials.Or use Fitbit Connect App for Macs and older Windows Select your replacement Fitbit model and follow the on-screen instructions.Open the Fitbit app > Today tab> and tap your profile picture or icon.If time is short and you don’t need a thorough step-by-step, follow these quick instructions to get your replacement or new Fitbit device up and running! Use the Fitbit App on your phone 5 What’s the difference between the Fitbit app and Fitbit Connect?.4.3 Use the Fitbit website to remove a Fitbit device from your account. ![]()
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